LG: Life is NOT Good!

February 11, 2006: We purchase a brand-new LG refrigerator, exactly like the one you see in the picture to the left, from Best Buy in Salem, NH. Mistake #1: We don't opt to get the extended store warranty on it.

March 11, 2006: Our refrigerator is delivered. Wow, what an upgrade from the frig we had before!

Late October, 2006: Our wonderful frig starts to make a vibrating noise. I call LG's customer service, and they give me the names of two service providers who can come out and look at the unit. I call both, but neither wants to come out. As I find out later, they don't like working with LG. I can't say I blame them. So I call LG back, and they promise me their "scheduling team" will find someone to come out.

Early November, 2006: "Good News," says LG! They found a technician to come out and look at the unit. Meanwhile, the vibrating noise is getting worse.

November 8, 2006: The technician tells us that we have an evatorator fan motor that is going bad. He calls LG to order a new motor.

November 8-November 11, 2006: LG manages to lose the part order, and brush our problem under the rug. I call them on the 11th, only to be promised that the part is being shipped right away.

November 12, 2006: I wake up Sunday morning to find a dead frig. I call LG. The part is on the way, and they feel really bad. They want to offer me $150 to buy some replacement food. I laugh. I'd have to best Rachel Ray herself to stretch $150 for the next several weeks while I wait for LG to fix the frig. I demand they allow me to use the money towards the purchase of a temporary frig. They agree, and even offer to cover more of the cost, which they later take back.
I go out to Home Depot, and buy the only frig on the floor they can sell, a $347 special. The Home Depot sales guy consoles me in my time of need, adding that he too has had nothing but trouble trying to get LG to make good on their products. Bringing the frig in to my house, I do something to my back that causes me a great deal of pain and a day out of work.

November 13-20, 2006: LG continues to lose my part order, despite several promises to me that it was on the way.

November 21, 2006: I decide I am not going to bed until I know the part is going to be shipped. At 4:30, I get on the phone. By 8:45pm, I was fairly confident the part was to be shipped DHL over night to the technician. LG admits the part had been back-ordered and they didn't follow up in a timely manner. No sh*t, right?

November 24, 2006: The part arrives in the technician's hands.

November 25, 2006: The new moter is installed in my frig, and all seems well. The noise is gone, the frig is working properly, and this SHOULD be the end of the story. But wait...there's more!

November 26, 2006: I wake up to find my frig making a vibrating noise, again. LG promises me they will have a technician come out and look at the frig. I complain, I moan, I b*tch, but they don't listen. I can't even talk to a supervisor, they have to call you back in 48 hours. They want me to call back the technician. I flat out refuse....that is their job, and Frankly, I don't even think the tech wants to work with them anymore anyways. They tell me they will call someone. If they can't fix it this time, I'm going to get a new frig. Yeah, and that might happen in the next three months, if I am lucky. My bet is that they'll try to string this out until February 11, 2007, when my warranty expires.

So, what is the moral of this ridiculously long story that hasn't even been finished yet? DON'T EVER BUY AN LG PRODUCT, EVER!!!!!!

Did you hear that? I said, DON"T EVER BUY ANYTHING FROM LG. LIFE IS NOT GOOD!!!!!!!!!!!!

Stack/Wicks Reunion

Dear Uncle Jason,

How is Korea treating you? Have you gone anywhere really cool? What's your favorite thing to do when you aren't working there? When are you coming home to visit again?

As you can see, I've matured quite a bit from the last time you saw me. No more formula & baby food, I eat and drink regular food now! My favorites are pizza, grilled cheese, pancakes, and french fries. I love to watch tv...especially the Wiggles. I love playing with your old soccer ball...I can pick it up, throw it, and then chase after it. Last week, Dad took me into the back yard to run around and check out things. That was a lot of fun. When my cousin Mackenzie comes over, we have a great time playing together. My favorite toy to play with would have to b e a toss-up, from my ball maze to my legos, which Babcia bought me for my birthday.

Yep, as you can see, I'm all grown-up. Dad says next week, we might go out to Boston University to see if they have any early-admission programms I might qualify for. He told me he wanted me to make sure I went to a school with a great hockey program, sorry Uncle Jay. No UNH for me!

Well, can't wait to see you soon!

Your favorite nephew,

Brady.

Need Some Turkey Tips?

Check out my post from last year....everything you need to know to cook a great Thanksgiving Turkey.

http://www.brianstack.blogspot.com/2005/11/what-ive-discovered-about-turkey.html#comments

A New Brady Vision......

The Good, The Bad, and the Ugly

This hasn't been a good week down at ye 'ole Stack shack.

The Good:
1. Erica got her diploma in the mail this week, she's now Erica L. Stack, M.ed. Now the next question is, who is going to get their PhD first, Brian or Erica? Would you prefer Dr. Brian M. Stack, or Dr. Erica L. Stack???
2. I caught that darn mouse last week. My advice to those of you that might have this problem in the future? Don't buy those sticky glue traps...they are a waste of money. The mouse had no problem eating the food off of it. Nope, I bought the $.50 special good-old-fashioned mouse trap. Worked like a charm.

The Bad:
1. Brady's ear infection rages on....he's been switched to his third antibiotic. If this doesn't work, the next stop will be tubes.

2. Our (eight month old) frig died on Sunday. It has been making noises for two weeks, but despite numerous calls to LG, they have been dragging their feet to service it. They continue to. But, I couldn't go without a frig, so I went to Home Depot Sunday morning to by the $347 special...a plain white frig which is actually the same size as our LG. We figure we'll keep it as a back up for the basement once the other one is fixed or replaced...which might happen by Christmas, if we are lucky. The best part? Oh I pulled a back muscle moving the frig...ended up missing work Monday. Yep. Not good.

The Ugly:
Erica's follow-up appointment with her Breast surgeon wasn't filled with good news. They had to do another biopsy on a lump that is still there. It may be nothing, it may be something, who knows? But it's been on our minds.

But through it all.....we're not complaining, really! Thanksgiving is only a week away! Don't forget to brine your turkey this year...Alton Brown's recipe is the best!!!

Introducing Shanna, To Blogger

My sister-in-law, Shanna, has finally joined the internet community, purchasing her first Dell laptop last week. She has decided to start her own blog as well. If ever you are interested, you can find her at www.shannapinet.blogspot.com. I've also added her as a link on my blog.

Welcome, Shanna!

Mess!

Brady and Mackenzie are helping me overcome my OCD. Do you see the state of my living room? Toys everywhere! But, I didn't act on my impulses to clean it all up...at least until they were done playing anyways!

There is a Mouse in my House

This afternoon, a mouse joined us in our living room. Yep, a little brown mouse. He seems to be enojoying living either behind or below our tv, but he spent some time in our kitchen and in our dining room too.

So, out to Home Depot I went. I must say, mouse traps have come a long way since the days of the spring-loaded finger-smashing contraptions. There were humane traps, poison traps, and the one I chose: A glue trap. Basically, it is a big glue pad that will cause the mouse to get his feet and fur caught to the pad. What would draw him there in the first place? Why the glob of peanutbutter, of course. So, I placed 4 of these behind my tv and 2 in the basement below, hoping to catch the guy. We'll see if it pays off.

If it doesn't work, maybe we could borrow Simba for a few days!!!